Brand Name: ISLAND ELEPHANT
Daily travel: suitable for daily shopping, work, school and other occasions, whether carrying personal belongings or matching clothing, it is very suitable.
Travel essentials: The large capacity design can hold various small items during travel, making it convenient for you to access them at any time during the journey, making it a good companion for your travels.
Dimensions: Length 25 cm * Width 8 cm * Height 15 cm (Please refer to the actual product for specific dimensions)
Weight: Approximately 0.2Kg
Color 1: Black, classic black, versatile and fashionable, never outdated, suitable for all skin tones and occasions.
Color 2: Coffee color, full of vitality, can add highlights to your overall look, showcasing your confidence and charm in important occasions.
Color 3: Beige, the soft beige gives a warm and elegant feeling, creating a relaxed and comfortable atmosphere, suitable for daily casual matching.
Color 4: Apricot, is a gentle and elegant color, like the warm sunshine in spring, not ostentatious but with a gentle aura. It is friendly to all skin tones, whether fair or yellowish, and can be easily controlled. Paired with commuting clothes can add a touch of softness, while paired with casual clothes, it appears fresh and elegant, suitable for various scenarios such as work, dating, shopping, etc.
Color 5: White, a pure and flawless white color that exudes a sense of simplicity and sophistication, instantly enhancing the overall look. It symbolizes cleanliness and purity, giving people a refreshing and clean impression. When paired with light colored clothing, it is fresh and natural, while when paired with dark colored clothing, it creates a sharp contrast and has a strong visual impact. Suitable for spring and summer seasons, as well as attending some relaxed and fashionable occasions such as afternoon tea, parties, etc.
Color 6: Black and White, the classic black and white color scheme never goes out of style. The collision of black and white creates a strong fashion spark, which is both simple and atmospheric, and full of design sense. The combination of black calmness and white agility makes the bag more layered and recognizable. Whether paired with casual or formal attire, it can be easily held, suitable for various age groups and styles of dressing, and can showcase unique fashion taste in any occasion.
Operation method
Open and Close: Gently pull the zipper to easily open or close the bag. The zipper is smooth and easy to operate.
Shoulder strap adjustment: Find the adjustment buckle at the end of the shoulder strap, stretch or shorten the shoulder strap to a length that suits you, and then use the buckle button to fix it.
Regarding color difference: Due to factors such as lighting and display, there may be slight color differences between the product images and the actual product. This is a normal phenomenon, and we guarantee that the color of the actual product is equally beautiful and consistent with the product description.
Shipping & delivery
All process will take some time and it varies from 3 to 8 days for different styles. So we usually deliver the goods within 3-8 days after you place your order.
Some popular styles can be shipped out within 24 hours. If you are in a hurry, please consult customer service for specific delivery time before placing an order, we believe you will not regret your waiting.
You'll receive an e-mail that confirms your order has been shipped.
Contact US:
Our customer service working hours:
Mon - Fri, 8:30am - 10:30pm
Sat - Sun, 9:30am - 9:30pm
E-mail: islandelephant.ph@outlook.com
If you have any questions, please feel free to contact us, we will reply as soon as possible.
Returns & aftercare
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at islandelephant.ph@outlook.com. Please note that returns will need to be sent to the following address:2NDFLR.203,P&JLIMBLDG.TIANO-KALAMBAGUHANSTS
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at islandelephant.ph@outlook.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at islandelephant.ph@outlook.com.
Read return policy
Contact us
Need help choosing your travel companion?
Contact Island Elephant