Contact Us
HERE FOR YOUR NEXT JOURNEY
Contact Us
Choosing your next travel companion? Need help with an order or product care? Get in touch with Island Elephant online, or find one of our retail locations in the Philippines.
Customer care
For order enquiries, please include your order number and the name of the item.
Business contact
ISLAND ELEPHANT
2nd Floor, Room 203, P&J Lim Building,
Tiano–Kalambaguhan Streets
BUILT ON TRUST
Support for the way you travel.
From choosing a bag to caring for your luggage, our team is here to help. Discover our retail presence and the services behind every journey.
- Product advice and order assistance
- Online and in-store support
- Delivery and after-sales enquiries
For warranty support, send your proof of purchase and photos of the issue so we can help you check the applicable coverage.
Find a store near you.
Explore our retail locations in the Philippines. Search the map for a location, or select a store to see its details. Contact our team before your visit for product availability and store information.
- Tiaong, Quezon
- Kabankalan City
- Cebu City
- Pasay City
- Baguio City
Prefer to contact us online? Leave your details and message in the form below.