ISLAND ELEPHANT
ISLAND ELEPHANT Luggage Travel Bag Hand Carry 20/24/28inch
ISLAND ELEPHANT Luggage Travel Bag Hand Carry 20/24/28inch
Product Information
Product Information
- Polycarbonate (PC) material
- Square exterior with simple design
- Upgraded bearings provide cushioning and shock absorption, resulting in greater stability, smoother operation, and less effort required.
- Practical zippered compartments for scientific storage
- Concealed hook design
- Upper and lower packaging compartments
After-sales service
After-sales service
Global warranty policy
With your warranty card and a screenshot of your electronic order, you can enjoy Samsonite Group's joint warranty policy (damage caused by backpack breakage or human error is not covered by the warranty).
Delivery time
The warehouse will ship within 48 hours after the customer places an order and makes payment. *Pre-sales and promotional activities are subject to official announcements.
7-day no-reason return policy
Please be sure to return or exchange the goods within 7 days of receipt, ensuring that the product tags are not torn off, the packaging and accessories are complete and do not affect resale. Please understand that the company does not accept collect on delivery. If you have any other questions, please contact customer service in time.
National Service Hotline
Hotline: 400-8870-566 for after-sales service inquiries and to find relevant repair centers. Business hours: Monday to Friday (8:00 AM - 12:00 PM, 1:00 PM - 5:00 PM).
Contact Us
Contact Us
Online customer serviceOur online customer service hours are Monday to Sunday: 9:00-22:00. Contact our online customer service.
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Welcome to🔎 ISLAND ELEPHANT Official MALL 100% Authentic
🔸Shipping time : Orders placed before 4 PM will be shipped on the same day, and orders placed after 4 PM will be arranged for shipment the next day.
🔸Gift information：
Luggage complimentary stickers (popular styles)
Incense packets (to remove odors),
Unlocking manual (different styles of different unlocking operation)
Flying Tag (a tag to quickly find your own luggage)
🔸Initial password : 000 ( Forgot password can contact customer service to teach you to solve 🥰 )
🔸We have professional quality inspection workers to check the quality problems, and have monitoring + machine for control. The shipping index is strictly controlled. Safe packaging will be carried out from the starting point of customer needs.
📦About Logistics, Please contact customer service for you to solve things.
Parcel logistics stalled for more than 24 hours.
Parcel damage occurred in transit, please provide photos of the damage.
Package Loss.
🔸Small size item will be placed in larger size item and sent out.
❓What if I receive a damaged package
Please provide photos of the damaged packaging and product. Our first time to check with the logistics company will help you solve the problem. We've elevated the importance of packaging.In case of severe damage to the package affected by bad weather, please do not sign for it.
❓ Why choose our luggage
Our product accessories are updated and upgraded day by day to bring you a long-lasting quality witness, and we promise that the price will keep the original selling price, just to provide you with better products. If you want to get a more favorable price, please be sure to follow the store to facilitate us to notify you immediately! God bless you!
❗ Customer service needs as a starting point
If you find any products you need during your trip please let us know, we will be the first time to understand the needs to communicate with the factory. Whether you have a pleasant share or bad experience please let us know. Let's enjoy every experience together!
